Supply Chain Director / Consumer MENAP & Turkey – Johnson & Johnson (Dubai)
Collaboration with the regional Supply Chain organisation as a single point of contact for local and regional management by being member of local management board, ensuring efficient, compliant and consistent End-to-End Supply Chain processes.
Accountability for local SC dashboards and KPI’s related to customer performance.
Ensure regular and structural performance feedback to the internal organization (SC and Business) and external Service Providers.
We embrace research and science – bringing innovative ideas, products and services to advance the health and well-being of people.
Drive a high performance and Credo based culture.
Our culture is interconnected by the shared values of Our Credo . It’s a culture that celebrates diversity and diverse perspectives.
Qualifications REQUIRED COMPETENCIES AND SKILLS University degree in Logistics or Engineering and/or alternatively MBA or business qualification and obtained ideally Green-belt/Black Belt certification or Training in "Lean-Methodology of Supply Chain" At least 5-8 years of relevant experience in operational or strategic Supply Chain roles required within relevant, comparable companies that have large, complex (matrix) organizations.
(Position based in Dubai) SCOPE OF THE ROLE Accountability for improvement of Performance through Supply Chain Excellence.
Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
Is able to translate customer agendas into tangible action plans that deliver value to both parties.
Provide coaching, training and inspiration.
Supply Chain Director will lead and provide superior End-to-End local Supply Chain process management and added value support to the challenging and diverse markets within the MENAP & Turkey Cluster.
Advances Project Management Skills Strong Customer mindset, excellent stakeholder insight and relation building ability.
Guidance and Leadership to the team and be responsible for attracting, developing and exporting high performing employees.
Preferably has experience and a clear understanding of the Market environment with a particular focus on the various logistics operating models that are in existence.
Leading contact point for anything that relates to local SC operations and impacts the customer service, both internally and externally.
Strategic KAM â effectively collects and analyzes voice of customer data as input for the strategy.
Will also work with make, the transactional customer service (CLS) organization, with local leads having a dotted reporting line.
Responsibility to develop and implement a cluster strategy to gain sustainable knowledge of true customer needs, including: Culture of closeness to Sales & Marketing for Customer Service people Benchmark with competitors and customers to identify ‘service gaps’ Create and implement roadmap to address identified unmet needs Share and replicate best practices, pilot and deploy innovative solutions throughout the cluster and the region Support and execution of delivery of significant changes to supply chain planning, inventory management and forecasting processes through the implementation of Global S&OP and regional/global processes and systems.
Experience i n leading and supporting the S&OP process including the use of state of the art SCM planning information systems (e.g. SAP/APO, Oracle, Manugistics, etc.) and tools.
Representation of the SC function at Board meetings and other key stakeholder and customer meetings when required.
Johnson & Johnson Consumer Products Company Division of Johnson & Johnson Consumer Companies, Inc. develops and markets baby care, wound care and skin care products that addr ess the needs of consu mers and health care professionals and incorporate the latest innovations.
Collaboration with CLS in managing LSPs and transactional customer services.
Caring for the world, one person at a time, inspires and unites the people of Johnson & Johnson.
Ensure performance according to specs, and resolve any issues.
Ensure the attainment of operational goals (cost savings, reduction of working capital and service level improvements) for the region.
Management of the interface with the IM community to ensure the correct priority for key IM developments.
We have more than 275 operating companies in more than 60 countries employing nearly 128, 000 people.
Very good understanding of the entire value chain and its primary activities and an excellent knowledge of the main elements, dynamics and drivers in the supply planning process (inventory planning, network planning, line scheduling and deployment ), as well as in the forecasting process . This includes profound knowledge of the related âbest practicesâ techniques and concepts ( e.g. VMI, CPFR, etc. ) and the measurement and integration with the transactional system.
Sustainable track record in identifying, developing and executing international change and process improvement initiatives in the planning, logistics and customer service areas.
Simplification of internal processes & tools (reduce administration and lead times) and lead and participate in relevant Supply Chain projects.
This includes excellent project and program management skills . Well-developed b usiness management capability , and a keen understanding of the business equation and how business and supply chain decisions impact financials (P&L, Balance Sheet).
The specific process areas are supply planning, plant planning, demand planning, trade customization, item master data management and customer connectivity.
Our worldwide headquarters is in New Brunswick, New Jersey, USA.
It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.
This means ensuring reliable, cost effective, timely delivery of plant planning and material call from the local factories, supply planning, finished products to customers and sustainable service level . Giving support to the Managing Director and Board, plus local country teams, regional supply planning,to deliver innovative and effective E2E Supply Chain Solutions.
Responsibility for the total local SC budget, including inventory.
The portfolio includes heritage brands JOHNSON’S ® Baby and BAND-AID ® Brand, as well as leading skin care brands such as AVEENO ® and CLEAN & CLEAR ®.
Lead and convert demand plans into production plans, with relevant MRP and material call off, working closely with suppliers.
Excellent leadership and influence skills , able to bring vision to a group and cross departments by showing a strong customer service mindset are required.
The role requires a combination of competencies including ability to contribute at a strategic level to the future state SC, having an execution focus and ability to transfer concepts into practical working solutions, capacity to relate to a multi-country/culture environment, energy to overcome resistance to change and the appropriate maturity to successfully lead the implementation of change.
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