Assistant Manager in Chennai, India–Citi 22 views

saudi jobs

India

  • Primary Location: India,Tamil Nadu,Chennai

  • Education: Bachelor’s Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18044001

Description

  • Support Banking Operations for Consumer Bank covering Account Maintenances, Account, Report and Documentation reviews

  • Receive, review and verify and process customer requests/instructions through various channels

  • Perform maintenances in customer accounts, report reviews

  • Ensure proper signature verification is done for customer requests involving CASA and investment accounts

  • Review and process account documentation for Investment Accounts

  • Review reports to ensure audit proper on documentation, Perform control checks on document/instruction

  • Perform daily reconciliation of work items received and processed

  • Ability to confidently interact with customers to perform effective callbacks for any maintenances

  • Liaise with branch staff to clarify, highlight deficiencies and rectify incomplete instruction

  • Key metrics and MIS reporting

Qualifications

Education:

  • Bachelor’s/MBA

Experience:

  • 3-5 years experience in banking operation, operational process management

  • Should have good comprehension skills and be attentive to details

  • Should have good communication skills

  • Should be able to make sound decisions based on information on hand

  • Customer focused

  • Demonstrated strengths across Risk/Controls and Client Excellence

Skills:

  • Knowledge of Microsoft Office Applications (Excel, Word, PowerPoint)

  • Good oral and written communication skills (call outs to customers)

  • Good customer service skills, service oriented

  • Attention to details, high level of accuracy and productivity.

  • Meticulous, with good initiative and independence, communication skills

Professional Attributes:

  • Able to maintain good rapport with peers and supervisors

  • Values attendance and punctuality

  • Strictly observes deadlines and cut-off times

Personal Attributes:

  • Good comprehension skills

  • Has decision-making abilities

  • Values integrity

  • Organized and systematic

  • Hardworking and patient







https://de.jobsyn.org/5B02045FFF5B449E81B0342D96E04F8688

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